Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a level, solid floor location near water supply and drain.
- Remove Shipping Materials: Remove all transit bolts and packaging materials from the washer.
- Connect Water Supply: Connect hot and cold water hoses to corresponding inlet valves.
- Connect Drain Hose: Install drain hose properly to prevent siphoning and ensure proper drainage.
- Electrical Connection: Plug into grounded 120V, 60Hz outlet. Do not use extension cords.
- Level the Washer: Adjust leveling legs to ensure washer is perfectly level.
- Test Operation: Run a test cycle to check for leaks and proper operation.
Specifications
Model Series | WTW5000DW |
Type | Top Load Washer |
Color | White |
Capacity | 4.3 cu. ft. |
Noise Level | 65 dB |
Control Type | Electronic Controls with LED Display |
Energy Rating | ENERGY STAR® Certified |
Water Consumption | 13.5 gallons per cycle |
Power Requirements | 120V, 60Hz, 15A |
Dimensions (HxWxD) | 43.5 x 27 x 28 inches |
Weight | 145 lbs |
Agitator Type | Impeller Wash System |
Warranty Information
- Full Warranty: 1 year parts and labor
- Drive Motor Warranty: 10 years limited
- Tub Warranty: Lifetime limited
For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com
Key Features
Impeller Wash System
Whirlpool's advanced impeller system provides thorough cleaning with gentle fabric care, using less water and energy than traditional agitators.
Load & Go™ Dispenser
Automatically dispenses the perfect amount of detergent for each load, so you don't have to measure detergent every time you wash.
Quick Wash Cycle
Wash a small load of lightly soiled clothes in just 30 minutes, perfect for when you need clean clothes in a hurry.
Deep Water Wash Option
Provides extra water for heavily soiled items or large loads, ensuring thorough cleaning and complete soil removal.
Wrinkle Control Option
Reduces wrinkles by tumbling clothes periodically after the cycle ends, giving you more time to remove clothes.
Stain Treat Station
Built-in station for pre-treating stains with a scrubbing brush and measuring cup for stain remover.
Wash Cycle Options
Normal
For regular loads with average soil level and mixed fabrics
Heavy Duty
For heavily soiled items like work clothes and jeans
Delicates
Gentle cycle for delicate fabrics and hand-wash items
Bulky Items
For large items like comforters, pillows, and blankets
Quick Wash
30-minute cycle for small, lightly soiled loads
Sanitize
Uses hot water and extended wash time to eliminate bacteria
Troubleshooting
Problem | Possible Cause | Solution |
---|---|---|
Washer won't start | Lid not closed, power issue, control lock activated | Close lid completely, check power, deactivate control lock |
Clothes still dirty | Overloading, incorrect detergent, wrong cycle | Reduce load size, use HE detergent, select proper cycle |
Water won't drain | Drain hose clogged, drain pump filter blocked | Check drain hose, clean drain pump filter |
Water leaking | Loose connections, over-sudsing, damaged hose | Tighten connections, use less detergent, inspect hoses |
Loud noises | Foreign objects, unbalanced load, loose parts | Remove objects, redistribute load, tighten components |
Excessive vibration | Unlevel installation, unbalanced load, transit bolts | Level washer, balance load, remove transit bolts |
Error Codes
- F1: Water fill error - Check water supply and inlet valve
- F2: Drain error - Check drain hose and pump
- F3: Motor control error - Contact service
- F5: Lid lock error - Ensure lid closes properly
- F7: Temperature sensor error - Contact service
- F8: Communication error - Power cycle unit
Manual Downloads
Current Model Manuals
WTW5000DW
4.3 cu. ft. Top Load Washer
WTW5105HW
4.3 cu. ft. Heavy Duty Washer
WFW5605MW
Front Load Washer
WTW4816FW
Compact Washer
Popular Previous Models
WTW4800BQ
Traditional Agitator Washer
WTW5700WL
Large Capacity Washer
WFW92HEFU
Front Load Steam Washer
WTW4950XW
Impeller Washer