Repair Manual for Whirlpool Duet Washer

Service Manual & Troubleshooting Guide

Front Load Washer Series

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure
  • Pipe thread seal tape

Step-by-Step Installation

  1. Choose Installation Location: Select a level, solid floor location near water supply and drain connections with proper ventilation.
  2. Remove Shipping Materials: Remove all shipping bolts, brackets, and packaging materials from the washer.
  3. Connect Water Supply: Connect hot and cold water supply lines to the corresponding inlet valves using new hoses with rubber washers.
  4. Connect Drain Hose: Install drain hose into standpipe or laundry sink with proper height (minimum 39 inches, maximum 96 inches).
  5. Electrical Connection: Connect to a grounded 120V, 60Hz outlet. GFCI protection recommended for laundry areas.
  6. Level the Washer: Adjust the front leveling legs to ensure washer is perfectly level in all directions.
  7. Test Run: Run the washer through a test cycle to check for leaks, proper operation, and balance.
Warning: Installation should be performed by qualified personnel. Improper installation may void warranty and cause operational issues.

Specifications

Model Series WFW94HEDW / WFW95HEDW / WFW96HEDW
Type Front Load Washer
Color White / Chrome Shadow
Capacity 4.3 - 4.8 cu. ft.
Noise Level 55 dB - 70 dB
Control Type Electronic Controls with LED Display
Energy Rating ENERGY STARĀ® Certified
Water Consumption 13-15 gallons per cycle
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 39 x 27 x 32 inches
Weight 205 lbs
Max Spin Speed 1200 RPM

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Drive Motor Warranty: 10 years limited
  • Control Board Warranty: 5 years limited
  • Tub Warranty: Lifetime limited

For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com

Key Features

Precise Fill Technology

Automatically senses load size and adds the correct amount of water for optimal cleaning while conserving water and energy.

Adaptive Wash Technology

Automatically adjusts wash actions and time based on fabric type and soil level for superior cleaning performance.

6th Sense Live Technology

Continuously monitors and adjusts the wash cycle to ensure consistent cleaning results and fabric care.

Steam Refresh Cycle

Uses steam to remove wrinkles and odors from clothes, reducing the need for ironing and freshening between washes.

Quiet Operation

Advanced vibration control and sound insulation provide exceptionally quiet operation during wash and spin cycles.

Stainless Steel Drum

Durable stainless steel drum resists chipping, rusting, and snagging while providing gentle fabric care.

Wash Cycle Options

Normal

For everyday cotton and mixed fabric loads with average soil

Heavy Duty

For heavily soiled durable fabrics like jeans and towels

Delicates

Gentle cycle for delicate fabrics like silk and lace

Quick Wash

Fast cycle for lightly soiled items (approximately 30 minutes)

Sanitize

Uses hot water and extended wash time to eliminate bacteria

Hand Wash

Mimics gentle hand washing motion for delicate items

Troubleshooting

Problem Possible Cause Solution
Washer won't start Power issue, door not latched, control lock activated Check power supply, ensure door closure, disable control lock
Water won't fill Water supply valves closed, kinked hoses, clogged screens Open water valves, straighten hoses, clean inlet screens
Water won't drain Drain hose clogged, drain pump obstructed Clear drain hose, check and clean drain pump
Excessive vibration Unbalanced load, improper leveling, shipping bolts not removed Redistribute load, re-level washer, remove shipping bolts
Error codes displayed Various sensor or operational issues Refer to error code chart in manual, reset washer
Leaking water Loose connections, damaged hoses, over-sudsing Tighten connections, replace damaged parts, use less detergent

Common Error Codes

  • F1: Water fill time exceeded - Check water supply and pressure
  • F2: Drain time exceeded - Check drain system for obstructions
  • F3: Heater fault - Check heating element and thermostat
  • F5: Door lock fault - Check door lock mechanism and switch
  • F7: Motor control fault - Check drive motor and control board
  • F8: Communication error - Check wiring between control boards

Manual Downloads

Current Duet Model Manuals

WFW94HEDW

4.3 cu. ft. Duet Washer

WFW95HEDW

4.5 cu. ft. Duet Washer

WFW96HEDW

4.8 cu. ft. Duet Washer

WFW92HEFW

4.3 cu. ft. Front Control

Popular Previous Models

WFW85HEFW

4.3 cu. ft. Classic Duet

WFW87HEDW

4.3 cu. ft. Steam Duet

WFW94HEAW

4.3 cu. ft. AccuWash

WFW9150WW

5.0 cu. ft. Large Capacity

Note: For models not listed here, please visit the Whirlpool Support Website for complete documentation and service manuals.