Repair Manual for Whirlpool Washer

Service Manual & Troubleshooting Guide

Professional Repair Guide

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure
  • Multimeter

Step-by-Step Installation

  1. Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
  2. Remove Shipping Materials: Remove all shipping bolts and packaging materials from the washing machine.
  3. Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
  4. Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
  6. Level the Washing Machine: Adjust the leveling legs to ensure the washing machine is level from front to back and side to side.
  7. Test Run: Run the washing machine through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified technician to ensure proper operation and maintain warranty coverage.

Specifications

Model Series WTW7120HW
Type Top Load Washing Machine
Color White / Chrome
Capacity 4.8 cu. ft.
Noise Level (Wash/Spin) 55 dB / 72 dB
Control Type Electronic Controls with LED Display
Energy Rating ENERGY STAR® Certified
Water Consumption 13.5 gallons per cycle
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 44 x 27 x 28 inches
Weight 165 lbs
Max Spin Speed 1200 RPM

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Motor Warranty: 10 years on drive motor
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com

Key Features

IMPELIA™ Wash System

Whirlpool's advanced wash system uses a combination of wash plate and agitator motions to provide thorough cleaning while being gentle on fabrics.

Precision Dispense

Automatically dispenses detergent, softener, and bleach at the optimal time during the cycle for maximum cleaning performance.

Quick Wash Cycle

Wash a small load of lightly soiled clothes in just 15 minutes, perfect for last-minute laundry needs.

Deep Water Wash

Provides extra water for heavily soiled items or large loads, ensuring complete saturation and superior cleaning.

Adaptive Fill

Automatically senses load size and adds the right amount of water, saving water and energy on smaller loads.

Stainless Steel Wash Basket

Durable stainless steel construction resists chipping, rusting, and snagging, providing long-lasting performance.

Wash Cycles Explained

Normal

Standard cycle for everyday laundry with warm wash and cold rinse

Heavy Duty

Longer cycle with extra agitation for heavily soiled items

Delicates

Gentle cycle with slow agitation for delicate fabrics

Quick Wash

15-minute cycle for small, lightly soiled loads

Bulky Items

Special cycle for bedding, comforters, and large items

Sanitize

High-temperature cycle to eliminate bacteria and allergens

Troubleshooting

Problem Possible Cause Solution
Washer won't start Power issue, lid not closed properly Check power supply, ensure lid is latched completely
Poor cleaning results Overloading, wrong detergent, incorrect cycle Reduce load size, use HE detergent, select appropriate cycle
Water not draining Drain hose clogged or kinked, pump filter blocked Check drain hose for obstructions, clean pump filter
Leaking water Loose connections, damaged hoses, over-sudsing Check all connections, replace damaged hoses, use less detergent
Unusual noises Foreign objects in basket, unbalanced load Check for foreign objects, redistribute load evenly
Vibration during spin Unbalanced load, uneven floor, leveling legs not adjusted Redistribute load, level the machine, adjust leveling legs

Error Codes

  • F1: Water supply issue - Check water supply and inlet valve
  • F2: Drain issue - Check drain hose and pump
  • F3: Lid lock mechanism failure - Check lid lock assembly
  • F4: Motor control issue - Contact service center
  • F5: Temperature sensor failure - Check temperature sensor
  • F6: Communication error - Check control board connections

Manual Downloads

Current Model Manuals

WTW7120HW

4.8 cu. ft. Top Load Washer

WFW9620HW

4.8 cu. ft. Front Load Washer

WGD9620HW

7.4 cu. ft. Dryer

WHE5320HW

Electric Dryer

Popular Previous Models

WTW5000DW

3.5 cu. ft. Top Load Washer

WFW9150WW

5.0 cu. ft. Front Load Washer

WED9620HW

9.0 cu. ft. Dryer

WGD8620HW

7.0 cu. ft. Gas Dryer

Note: For models not listed here, please visit the Whirlpool Support Website for complete documentation.