Installation Guide
Tools Needed:
- Electric drill
- Level
- Screwdrivers (flat and Phillips)
- Measuring tape
- Cable connectors
- Safety gloves
Step-by-Step Installation
- Choose Installation Location: Select a suitable location in your kitchen cabinet with proper ventilation and electrical access.
- Prepare Cabinet Opening: Ensure the cabinet opening meets the required dimensions (see specifications).
- Electrical Connection: Connect to a properly grounded 230V, 50Hz, 16A dedicated circuit. Use appropriate cable specifications.
- Ventilation Setup: Ensure adequate ventilation space around the oven as per installation requirements.
- Secure the Oven: Carefully slide the oven into the cabinet and secure with mounting screws provided.
- Final Checks: Ensure the oven is level and properly aligned within the cabinet.
- Initial Test: Run the oven through a test cycle to verify proper operation and heating.
Specifications
| Model Series | AKZ 962/IX |
| Type | Built-in Combination Oven |
| Color | Stainless Steel / Black |
| Capacity | 71 Liters |
| Oven Functions | 10 Cooking Functions |
| Control Type | Touch Controls with Digital Display |
| Energy Rating | A+ (Energy Efficient) |
| Power Consumption | 3.6 kW |
| Power Requirements | 230V, 50Hz, 16A |
| Dimensions (HxWxD) | 59.5 x 59.5 x 56 cm |
| Weight | 42 kg |
| Max Temperature | 275°C |
Warranty Information
- Full Warranty: 2 years parts and labor
- Extended Warranty: 10 years on heating elements
- Additional Coverage: Optional extended warranty available
For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com
Key Features
6th Sense Technology
Advanced sensor technology that automatically adjusts cooking time and temperature for perfect results every time, eliminating guesswork.
Steam & Convection Combination
Combines steam and hot air cooking to preserve nutrients, enhance flavors, and reduce cooking time while keeping food moist and tender.
Multi-Function Cooking
10 different cooking functions including convection, steam, grill, pizza, defrost, and combination modes for versatile cooking options.
Steam Clean Function
Easy cleaning system that uses steam to loosen baked-on grease and food residues, making oven cleaning quick and effortless.
Precise Temperature Control
Digital temperature control with 5°C increments allows for precise cooking temperature settings from 30°C to 275°C.
Rapid Heat Technology
Quick pre-heating system that reaches desired temperatures faster, saving time and energy while maintaining consistent heat distribution.
Cooking Functions Explained
Convection Bake
Even heat distribution for perfect baking of cakes, pastries, and breads
Steam Cook
Healthy steam cooking that preserves vitamins and minerals in vegetables and fish
Combination Steam
Steam and convection combined for moist roasting and perfect crust formation
Grill Function
Powerful top heating element for grilling meats and vegetables with perfect browning
Pizza Mode
Optimized heat distribution from bottom and top for crispy pizza bases
Defrost
Gentle defrosting using low temperature and steam to preserve food quality
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Oven won't start | Power issue, door not closed properly | Check power supply, ensure door is fully closed and latched |
| Uneven cooking | Incorrect rack position, overcrowding | Use correct rack position, ensure proper air circulation |
| Steam not generated | Water tank empty, steam generator clogged | Fill water tank, clean steam generator as per manual |
| Error messages displayed | Sensor issues, temperature problems | Consult error code guide, reset oven if necessary |
| Door won't open | Safety lock engaged, temperature too high | Wait for oven to cool, check safety lock mechanism |
| Strange noises | Fan obstruction, thermal expansion | Check for obstructions, allow for normal thermal expansion sounds |
Error Codes
- E1: Temperature sensor error - Check sensor connections
- E2: Overheating protection - Allow oven to cool down
- E3: Steam generator issue - Check water supply and generator
- E4: Fan motor error - Contact service center
- E5: Door safety switch - Ensure door is properly closed
- E6: Control board error - Reset oven or contact service
Manual Downloads
Current Model Manuals
AKZ 962/IX
71L 6th Sense Combi Oven
AKZ 958/IX
68L Steam Combi Oven
AKZ 965/IX
75L Pro Combi Oven
AKZ 952/BA
71L Black Combi Oven
Popular Previous Models
AKP 745/IX
65L Combination Oven
AKP 752/BA
70L Built-in Oven
AKZ 891/IX
74L Steam Oven
AKP 776/IX
68L Multi-function Oven