Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the washing machine.
- Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
- Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Level the Washing Machine: Adjust the leveling legs to ensure the washing machine is level from front to back and side to side.
- Test Run: Run the washing machine through a complete cycle to check for leaks and proper operation.
Specifications
Model Series | WTW6120HW / WTW7120HW |
Type | Top Load Washing Machine |
Color | White / Chrome |
Capacity | 12 kg / 15 kg |
Noise Level (Wash/Spin) | 55 dB / 72 dB |
Control Type | Electronic Controls with LED Display |
Energy Rating | A++ (Highly Efficient) |
Water Consumption | 10,200 L/year |
Power Requirements | 230V, 50Hz, 10A |
Dimensions (HxWxD) | 95 x 65 x 62 cm |
Weight | 58 kg |
Max Spin Speed | 1200 RPM |
Warranty Information
- Full Warranty: 2 years parts and labor
- Motor Warranty: 10 years on 6th Sense Motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com
Key Features
6th Sense Technology
Advanced sensors automatically detect load size, fabric type, and soil level to optimize water usage, cycle time, and energy consumption for perfect results every time.
Load & Go Dispenser
Large capacity detergent dispenser that can hold enough detergent for up to 20 loads, automatically dispensing the right amount for each cycle.
Active Soak
Special soak cycle that gently moves clothes through water to help loosen tough stains before the main wash cycle begins.
Stain Removal Program
Targeted programs for specific stain types including wine, grass, mud, and oil with optimized temperature and cycle settings.
Quick Wash
Fast 15-minute cycle for lightly soiled items that need to be washed quickly without compromising cleaning performance.
Steam Refresh
Steam function that removes wrinkles and odors from clothes, reducing the need for ironing and freshening items between washes.
6th Sense Technology Explained
Load Sensing
Automatically detects load size and adjusts water levels accordingly to save water and energy
Fabric Detection
Identifies fabric type and adjusts cycle parameters for optimal care and cleaning
Soil Level Sensing
Measures soil level and extends wash time or increases agitation as needed
Temperature Control
Maintains precise water temperature throughout the cycle for consistent results
Imbalance Correction
Automatically redistributes load during spin cycle to minimize vibration and noise
Foam Detection
Monitors foam levels and adjusts rinsing to ensure complete detergent removal
Troubleshooting
Problem | Possible Cause | Solution |
---|---|---|
Washing machine won't start | Power issue, lid not closed properly | Check power supply, ensure lid is closed completely |
Poor cleaning results | Overloading, wrong detergent, incorrect program | Reduce load size, use correct detergent, select appropriate program |
Water not draining | Drain hose clogged or kinked | Check drain hose for obstructions or kinks, clean filter |
Leaking water | Overfilling, loose connections, worn hoses | Check water supply connections, ensure proper detergent amount, inspect hoses |
Unusual noises | Foreign objects in drum, unbalanced load | Check for foreign objects, redistribute load evenly |
Vibration during spin | Unbalanced load, uneven floor, improper installation | Redistribute load, level the machine, check installation |
Error Codes
- F1: Water supply issue - Check water supply and inlet valve
- F2: Drain issue - Check drain hose and pump
- F3: Temperature sensor issue - Contact service center
- F4: Motor control issue - Contact service center
- F5: Lid lock mechanism issue - Ensure lid closes properly
- F6: Communication error - Power cycle the machine
Manual Downloads
Current Model Manuals
WTW6120HW
12kg 6th Sense Top Load
WTW7120HW
15kg 6th Sense Top Load
WTW6120HC
12kg Chrome Top Load
WTW7120HC
15kg Chrome Top Load
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