Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
- Multimeter
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the washing machine.
- Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
- Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Level the Washing Machine: Adjust the leveling legs to ensure the washing machine is level from front to back and side to side.
- Test Run: Run the washing machine through a complete cycle to check for leaks and proper operation.
Specifications
Model Series | WTW5000DW / WTW5700DW |
Type | Top Load Washing Machine |
Color | White / Chrome |
Capacity | 4.3 cu. ft. |
Noise Level (Wash/Spin) | 55 dB / 72 dB |
Control Type | Electronic Controls with LED Display |
Energy Rating | ENERGY STARĀ® Certified |
Water Consumption | 8,200 L/year |
Power Requirements | 120V, 60Hz, 15A |
Dimensions (HxWxD) | 109 x 69 x 74 cm |
Weight | 75 kg |
Max Spin Speed | 1200 RPM |
Warranty Information
- Full Warranty: 1 year parts and labor
- Drive Motor Warranty: 10 years on drive motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com
Key Features
Cabrio Technology
Whirlpool's innovative Cabrio technology provides large capacity washing with advanced features for efficient cleaning and fabric care.
Precision Dispense
Automatically dispenses the right amount of detergent and fabric softener at the optimal time during the wash cycle.
6th Sense Live Technology
Advanced sensing technology that automatically adjusts water levels, wash actions, and cycle times based on load size and soil level.
Quick Wash Cycle
Wash a small load of lightly soiled clothes in just 30 minutes, perfect for last-minute laundry needs.
Stainless Steel Wash Basket
Durable stainless steel construction resists chipping, fading, and rusting, ensuring long-lasting performance.
Deep Water Wash Option
Extra water option for heavily soiled items or large loads that need more water for thorough cleaning.
Wash Cycle Options
Normal
For everyday fabrics and average soil levels with warm wash and cold rinse
Heavy Duty
For heavily soiled items and sturdy fabrics with hot wash and warm rinse
Delicates
Gentle cycle for delicate fabrics with cool wash and cold rinse
Quick Wash
30-minute cycle for small, lightly soiled loads
Bulky Items
Special cycle for large items like comforters and pillows
Sanitize
High-temperature cycle to eliminate bacteria and allergens
Troubleshooting
Problem | Possible Cause | Solution |
---|---|---|
Washer won't start | Power issue, lid not closed properly | Check power supply, ensure lid is latched completely |
Poor cleaning results | Overloading, wrong detergent, incorrect cycle | Reduce load size, use HE detergent, select appropriate cycle |
Water not draining | Drain hose clogged or kinked, pump filter blocked | Check drain hose for obstructions, clean pump filter |
Leaking water | Hose connections loose, overfilling, tub seal damaged | Check hose connections, ensure proper detergent amount, inspect tub seal |
Unusual noises | Foreign objects in tub, unbalanced load, worn bearings | Check for foreign objects, redistribute load evenly, inspect bearings |
Vibration during spin | Unbalanced load, uneven floor, shipping bolts not removed | Redistribute load, level the machine, ensure shipping bolts removed |
Error Codes
- F1: Water supply issue - Check water supply and inlet valve
- F2: Drain issue - Check drain hose and pump
- F3: Lid lock mechanism failure - Check lid lock assembly
- F5: Motor control issue - Check motor and control board
- F7: Temperature sensor failure - Check temperature sensor
- F8: Communication error - Check wiring harness connections
Service Manual Downloads
Current Model Service Manuals
WTW5000DW
4.3 cu. ft. Cabrio Washer
WTW5700DW
4.3 cu. ft. Cabrio Platinum
WTW6120HW
5.3 cu. ft. Cabrio XL
WTW4816FW
3.5 cu. ft. Cabrio Compact
Popular Previous Models
WTW6600SB
4.8 cu. ft. Cabrio Washer
WTW7500GV
5.0 cu. ft. Cabrio Washer
WTW8500DC
4.5 cu. ft. Cabrio Washer
WTW9400SW
4.3 cu. ft. Cabrio Washer