Installation Guide
Tools Needed:
- Adjustable wrench
- Level tool
- Screwdrivers set
- Pipe wrench
- Measuring tape
Step-by-Step Installation
- Location Selection: Choose a solid, level floor near water and electrical connections with proper ventilation.
- Remove Packaging: Remove all transit bolts and packaging materials from the washing machine.
- Water Connections: Connect water supply hoses to both hot and cold water inlet valves using new hoses only.
- Drain Setup: Install drain hose with proper high loop configuration to prevent siphoning.
- Power Connection: Connect to grounded 220-240V, 50Hz electrical outlet. Avoid extension cords.
- Level Adjustment: Adjust the feet to ensure machine is perfectly level in all directions.
- Initial Test: Run an empty cycle to verify proper installation and check for leaks.
Specifications
| Model Series | WPW 9612BIX EU |
| Type | Front Loading Washing Machine |
| Color | Stainless Steel / Black |
| Capacity | 9 kg |
| Noise Level | 50 dB / 72 dB |
| Control Type | 6th Sense Touch Control with Display |
| Energy Rating | A+++ |
| Water Consumption | 8,900 L/year |
| Power Requirements | 230V, 50Hz, 10A |
| Dimensions | 85 x 60 x 55 cm |
| Weight | 71 kg |
| Max Spin Speed | 1200 RPM |
Warranty Information
- Full Warranty: 2 years comprehensive coverage
- Motor Warranty: 10 years on PowerClean motor
- Additional Services: Extended warranty options available
For warranty claims, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com
Key Features
6th Sense Technology
Advanced sensors automatically detect load size, fabric type, and soil level to optimize water, energy, and time usage for perfect washing results.
PowerClean System
Enhanced washing system with specialized drum motions and water distribution for superior cleaning performance on all fabric types.
Auto Dose
Automatic detergent dispensing system that measures the exact amount needed based on load size and soil level, preventing waste and residue.
Steam Refresh
Steam function removes odors and reduces wrinkles, refreshing clothes without the need for complete rewashing.
Quick Wash
Rapid cleaning cycle that washes a small load in just 15 minutes while maintaining excellent cleaning performance.
Allergy Care
Special cycle that eliminates 99.9% of allergens through steam and high-temperature washing, ideal for sensitive skin.
6th Sense Technology Programs
Cotton Eco
Energy-efficient program for cotton fabrics with optimal temperature control
Mix
Intelligent program for mixed fabric loads with automatic sensor adjustment
Delicates
Gentle care program for sensitive fabrics with reduced mechanical action
Sports Wear
Specialized program for technical fabrics and sportswear materials
Wool
Certified wool program that maintains fabric integrity and softness
Quick 15
Ultra-fast washing program for lightly soiled items
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine doesn't start | Power failure, door open, child lock active | Check power supply, close door properly, deactivate child lock |
| Inadequate cleaning | Overloading, incorrect detergent, wrong program selection | Reduce load size, use recommended detergent, select appropriate program |
| Water drainage issues | Clogged drain filter, kinked hose, pump obstruction | Clean drain filter, straighten drain hose, check pump for blockages |
| Water leakage | Loose connections, damaged door seal, over-sudsing | Tighten connections, inspect door seal, use less detergent |
| Unusual vibrations | Uneven load distribution, unstable floor, transit bolts not removed | Redistribute laundry, stabilize installation, remove all transit bolts |
| Excessive noise | Foreign objects in drum, worn bearings, loose components | Remove foreign objects, check bearings, tighten internal components |
Error Codes
- F01: Motor triac fault - Check motor connections
- F02: Tachometer fault - Motor sensor issue
- F03: Heater fault - Heating element problem
- F04: Temperature sensor fault - Sensor malfunction
- F05: Drain pump fault - Pump or drainage issue
- F06: Pressure switch fault - Water level sensor problem
- F07: Door lock fault - Door not locking properly
- F08: Communication error - Control board issue
Manual Downloads
Current PowerClean 6th Sense Models
WPW 9612BIX
9kg 6th Sense Washer
WPW 9614BIX
10kg 6th Sense Washer
WPW 9616BIX
12kg 6th Sense Washer
WPW 9618BIS
9kg Steam Washer
Previous 6th Sense Models
WPW 9512BIX
9kg 6th Sense Washer
WPW 9410BIX
10kg PowerClean Washer
WPW 9312BIW
12kg White Washer
WPW 9214BIS
14kg Steam Washer