Troubleshooting Guide
Common Refrigerator Issues:
- Refrigerator not cooling properly
- Unusual noises during operation
- Water leakage
- Ice maker not working
- Temperature fluctuations
Step-by-Step Diagnostics
- Check Power Supply: Ensure refrigerator is properly plugged in and receiving power at the outlet.
- Temperature Settings: Verify temperature controls are set correctly for both refrigerator and freezer compartments.
- Condenser Coils: Inspect and clean condenser coils if dirty or clogged with dust.
- Door Seals: Check door gaskets for proper seal and replace if worn or damaged.
- Evaporator Fan: Listen for evaporator fan operation and check for obstructions.
- Compressor Operation: Verify compressor is running and check for unusual noises.
- Defrost System: Test defrost heater, thermostat, and timer for proper function.
Technical Specifications
Model Series | WRX735SDBM, WRB322DMBM, WRS571CIBM |
Type | French Door / Side-by-Side / Top Freezer |
Color | Stainless Steel / Black Stainless / White |
Capacity | 18 - 25 Cubic Feet |
Energy Rating | ENERGY STARĀ® Certified |
Annual Energy Use | 600 - 800 kWh |
Refrigerant Type | R-600a (Isobutane) |
Voltage Requirements | 120V, 60Hz, 15A |
Dimensions (HxWxD) | 68 x 36 x 34 inches (typical) |
Weight | 250 - 350 lbs |
Warranty Period | 1 Year Full / 10 Years Sealed System |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 10 years on compressor and related parts
- Additional Coverage: Optional extended warranty available
For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com
Component Diagrams
Compressor System
Complete diagram of the sealed refrigeration system including compressor, condenser, evaporator, and capillary tube assembly with part numbers and specifications.
Electrical System
Detailed wiring diagrams showing main control board, temperature controls, defrost timer, fans, and safety switches with voltage specifications.
Door and Gasket Assembly
Exploded view of door hinges, gaskets, shelves, and bin assemblies with installation instructions and adjustment procedures.
Ice Maker System
Complete ice maker assembly diagram including water valve, fill tube, mold thermostat, and ejector mechanism with troubleshooting guide.
Defrost System
Defrost heater, thermostat, and timer assembly with testing procedures and replacement instructions for proper frost management.
Control Panel
User interface and electronic control board layout with diagnostic mode access instructions and error code explanations.
Key Components Explained
Compressor
Heart of the refrigeration system - circulates refrigerant through the sealed system
Condenser Coils
Release heat from refrigerant - located at back or bottom of refrigerator
Evaporator Coils
Absorb heat from refrigerator interior - located behind freezer panel
Expansion Device
Controls refrigerant flow - capillary tube or thermal expansion valve
Defrost Heater
Melts frost buildup on evaporator coils during defrost cycles
Thermostat
Monitors temperature and controls compressor cycling
Repair Procedures
Problem | Possible Cause | Solution |
---|---|---|
Refrigerator not cooling | Dirty condenser coils, faulty compressor, low refrigerant | Clean coils, test compressor, check for refrigerant leaks |
Freezer too cold, refrigerator warm | Blocked air damper, faulty damper motor, control board issue | Check air passages, test damper operation, replace control board |
Water leakage | Clogged defrost drain, damaged water line, faulty ice maker | Clear drain tube, inspect water lines, check ice maker assembly |
Ice maker not working | Water valve failure, frozen fill tube, faulty thermostat | Test water valve, clear ice blockage, replace thermostat |
Unusual noises | Faulty evaporator fan, compressor issues, loose components | Inspect fans, check compressor mounts, tighten components |
Excessive frost buildup | Faulty defrost system, door seal issues, frequent door opening | Test defrost components, replace door gasket, educate user |
Error Codes
- F1: Temperature sensor failure - Replace refrigerator thermistor
- F2: Freezer sensor failure - Replace freezer thermistor
- F3: Icemaker sensor failure - Replace ice maker thermistor
- F5: Defrost sensor failure - Replace defrost thermistor
- E1: Communication error - Check control board connections
- E2: Door switch error - Test door switches and wiring
Manual Downloads
Current Model Manuals
WRX735SDBM
25 cu. ft. French Door Refrigerator
WRB322DMBM
22 cu. ft. Bottom Freezer Refrigerator
WRS571CIBM
21 cu. ft. Side-by-Side Refrigerator
WRT311FZDW
20 cu. ft. Top Freezer Refrigerator
Popular Previous Models
WRX986SIHM
28 cu. ft. Smart Refrigerator
WRB536SMBM
26 cu. ft. Bottom Freezer
WRS588FIHZ
24 cu. ft. Side-by-Side
WRT318FZDM
18 cu. ft. Top Freezer