Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a level, solid floor location near water and electrical connections with adequate ventilation.
- Remove Shipping Materials: Remove all transit bolts and packaging materials from the washing machine.
- Connect Water Supply: Connect hot and cold water supply lines to the appropriate inlet valves using new hoses.
- Connect Drain Hose: Install drain hose properly into standpipe or laundry sink with proper height to prevent siphoning.
- Electrical Connection: Connect to grounded 120V, 60Hz outlet. Do not use extension cords or adapters.
- Level the Washer: Adjust leveling feet to ensure machine is perfectly level in all directions.
- Initial Test Run: Run empty cycle to verify proper installation and check for leaks.
Specifications
| Model Series | WTW5000DW |
| Type | Top Load Washing Machine |
| Color | White |
| Capacity | 4.3 cu. ft. |
| Noise Level | 55 dB |
| Control Type | Electronic Controls with LED Display |
| Energy Rating | ENERGY STAR® Certified |
| Water Consumption | 13.5 gallons per cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 43.5 x 27 x 28 inches |
| Weight | 145 lbs |
| Wash System | Impeller with Dual Action Agitator |
Warranty Information
- Full Warranty: 1 year parts and labor
- Drive System Warranty: 10 years on motor and transmission
- Additional Coverage: Optional extended warranty available
For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com
Key Features
Dual Action Agitator
Whirlpool's innovative dual action agitator provides thorough cleaning with a wash plate at the bottom and traditional agitator fins for optimal fabric care.
ENERGY STAR® Certified
Meets strict energy efficiency guidelines set by the EPA, saving money on utility bills while protecting the environment.
Quick Wash Cycle
Get lightly soiled clothes clean in just 30 minutes with the quick wash cycle, perfect for small loads that need fast turnaround.
Deep Water Wash Option
Extra water option provides deeper fill levels for heavily soiled items or larger loads that need more water for effective cleaning.
Stainless Steel Wash Basket
Durable stainless steel construction resists chipping, rust, and corrosion while being gentle on clothes.
12 Wash Cycles
Multiple cycle options including Normal, Heavy, Delicates, Quick Wash, and more to handle any laundry need.
Wash Cycle Options
Normal
Standard cycle for everyday mixed fabric loads with warm wash and cold rinse
Heavy
Longer wash time with more agitation for heavily soiled work clothes and jeans
Delicates
Gentle cycle with slower agitation speed for delicate fabrics and hand-wash items
Quick Wash
30-minute cycle for lightly soiled items that need to be cleaned quickly
Bulky Items
Special cycle for bedding, comforters, and other large items with extended soak time
Sanitize
High-temperature cycle with extra rinse to eliminate bacteria and allergens
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Washer won't start | Power issue, lid not closed, cycle not selected | Check power cord, ensure lid is closed, select desired cycle |
| Poor cleaning results | Overloading, incorrect detergent amount, wrong cycle | Reduce load size, use HE detergent, select proper cycle |
| Water not draining | Clogged drain hose or pump filter, drain hose positioned too high | Check drain hose for kinks, clean pump filter, ensure proper drain height |
| Leaking water | Loose hose connections, over-sudsing, damaged tub seal | Tighten connections, use less detergent, check tub seal |
| Loud noises during operation | Foreign objects in drum, unbalanced load, worn bearings | Remove foreign objects, redistribute load evenly, check bearings |
| Excessive vibration | Unlevel installation, unbalanced load, shipping materials not removed | Level the machine, redistribute load, remove all shipping materials |
Error Codes
- F1: Water fill timeout - Check water supply and inlet valve
- F2: Drain issue - Check drain hose and pump
- F3: Temperature sensor failure - Contact service
- F5: Lid lock mechanism failure - Check lid lock assembly
- F7: Motor control issue - Contact service center
- F8: Unbalanced load - Redistribute clothes and restart
Manual Downloads
Current Model Manuals
WTW5000DW
4.3 cu. ft. Top Load Washer
WTW4950HW
4.3 cu. ft. Heavy Duty Washer
WFW5605MW
4.5 cu. ft. Front Load Washer
WHE3350DW
3.5 cu. ft. Compact Washer
Popular Previous Models
WTW4815FW
3.8 cu. ft. Traditional Washer
WFW85HEFW
4.3 cu. ft. Front Load Washer
WTW7500GC
4.8 cu. ft. Large Capacity
WFW94HWAW
4.5 cu. ft. Smart Washer