Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
- Bucket
Step-by-Step Installation
- Choose Installation Location: Select a level, solid floor location near water supply and drain connections with proper ventilation.
- Remove Shipping Materials: Remove all transit bolts and packaging materials from the washer before installation.
- Connect Water Supply: Connect hot and cold water supply lines to the corresponding inlet valves. Use new hoses only.
- Connect Drain Hose: Install drain hose properly with a high loop to prevent siphoning and ensure proper drainage.
- Electrical Connection: Connect to a grounded 120V, 60Hz outlet. Do not use extension cords or adapters.
- Level the Washer: Adjust the leveling feet to ensure the washer is perfectly level in all directions.
- Test Run: Run the washer through a test cycle to check for leaks, proper operation, and drainage.
Specifications
| Model Series | WTW5000DW / WTW5100HW |
| Type | Top Load Washer |
| Color | White / Chrome |
| Capacity | 4.3 cu. ft. |
| Noise Level | 55 dB / 72 dB |
| Control Type | Electronic Controls with LED Display |
| Energy Rating | ENERGY STAR® Certified |
| Water Consumption | 13.5 gallons per cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 43.5 x 27 x 28 inches |
| Weight | 145 lbs |
| Max Spin Speed | 800 RPM |
Warranty Information
- Full Warranty: 1 year parts and labor
- Drive System Warranty: 10 years on motor and transmission
- Additional Coverage: Optional extended warranty available
For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com
Key Features
Impeller Wash System
Whirlpool's low-profile impeller creates a powerful washing motion that gently cleans clothes while using less water and energy.
Load & Go™ Dispenser
Automatically dispenses the right amount of detergent for each load, up to 12 loads at a time, eliminating the need to measure detergent.
Quick Wash Cycle
Get a full load of lightly soiled clothes clean in just 30 minutes, perfect for busy households and last-minute laundry needs.
Deep Water Wash Option
Provides extra water for heavily soiled items or larger loads, ensuring thorough cleaning and complete soil removal.
WRINKLE CONTROL™
Reduces wrinkles by periodically tumbling the load in a stream of air after the wash cycle is complete.
Adaptive Fill
Automatically senses the load size and adds the correct amount of water, saving water and energy on smaller loads.
Wash Cycle Options
Normal
For everyday cotton and mixed fabric loads with moderate soil
Heavy Duty
For heavily soiled durable fabrics like jeans and towels
Delicates
Gentle cycle for delicate fabrics like silk and lingerie
Quick Wash
30-minute cycle for lightly soiled items
Bulky Items
Special cycle for large items like comforters and pillows
Sanitize
Uses hot water to eliminate bacteria and allergens
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Washer won't start | Power issue, lid not closed, cycle not selected | Check power supply, ensure lid is closed, select cycle |
| Poor cleaning results | Overloading, incorrect detergent, wrong cycle | Reduce load size, use HE detergent, select proper cycle |
| Water not draining | Drain hose clogged, drain pump issue | Check drain hose for obstructions, clean drain pump filter |
| Leaking water | Loose connections, over-sudsing, damaged hoses | Tighten connections, reduce detergent, inspect hoses |
| Unusual noises | Foreign objects, unbalanced load, worn parts | Check for objects, redistribute load, inspect components |
| Excessive vibration | Unlevel installation, unbalanced load, transit bolts | Level the washer, redistribute load, remove transit bolts |
Error Codes
- F1: Water supply issue - Check water supply and pressure
- F2: Drain issue - Check drain hose and pump
- F3: Lid lock malfunction - Check lid switch mechanism
- F5: Motor control issue - Contact service center
- F7: Temperature sensor failure - Contact service center
- F8: Water level sensor issue - Check sensor connections
Manual Downloads
Current Model Manuals
WTW5000DW
4.3 cu. ft. Top Load Washer
WTW5100HW
4.3 cu. ft. Heavy Duty Washer
WTW4950HW
4.3 cu. ft. Smart Washer
WTW4815FW
3.8 cu. ft. Compact Washer
Popular Previous Models
WTW8700EC
5.3 cu. ft. Large Capacity
WTW7500GV
4.8 cu. ft. Glass Lid
WTW6600SB
4.5 cu. ft. Stainless Steel
WTW5700LW
4.2 cu. ft. Low Water Use