Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Multimeter
- Nut drivers
Step-by-Step Installation
- Prepare Installation Area: Ensure level floor surface with proper drainage and adequate ventilation.
- Remove Shipping Materials: Remove all transit bolts and packaging materials from the washing machine.
- Connect Water Supply: Connect hot and cold water supply lines using new hoses with proper washers.
- Install Drain Hose: Route drain hose into standpipe with proper height to prevent siphoning.
- Electrical Connection: Connect to grounded 120V outlet. Verify proper grounding for safety.
- Level the Unit: Adjust front leveling legs to ensure machine is perfectly level.
- Initial Test Run: Run empty cycle to check for leaks and verify proper operation.
Specifications
| Model Series | WTW5000DW / WTW7000DW |
| Type | Top Load Washing Machine |
| Color Options | White / Chrome / Stainless Steel |
| Capacity | 4.3 - 5.3 cu. ft. |
| Noise Level | 55 dB - 70 dB |
| Control Type | Electronic Controls with LED Display |
| Energy Rating | ENERGY STAR® Certified |
| Water Consumption | 13-20 gallons per cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 43 x 27 x 28 inches |
| Weight | 150-180 lbs |
| Wash System | Impeller / Agitator Options |
Warranty Information
- Full Warranty: 1 year parts and labor
- Drive System Warranty: 10 years on motor and transmission
- Tub Warranty: Lifetime on stainless steel tub
- Extended Coverage: Optional service plans available
For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com
Key Features
Precision Dispense
Automatically dispenses the perfect amount of detergent, softener, and bleach at the optimal time during the cycle.
Load & Go™ XL Dispenser
Holds enough detergent for 20 loads, eliminating the need to measure detergent for every wash.
6th Sense Live Technology
Smart technology that senses and adapts to load conditions for optimal cleaning performance and efficiency.
Quick Wash Cycle
Washes small loads in just 15 minutes, perfect for lightly soiled items that need quick cleaning.
Stainless Steel Wash Basket
Durable stainless steel construction resists rust, chipping, and snagging while providing gentle fabric care.
Adaptive Wash Technology
Automatically adjusts wash actions and water levels based on the size and type of load for optimal cleaning.
Wash Cycle Technology Explained
Normal Cycle
For everyday items like cottons, linens, and mixed fabrics with average soil levels
Heavy Duty
Intensive cleaning for heavily soiled work clothes, jeans, and towels
Delicates
Gentle wash action for delicate fabrics like silk, lace, and synthetic blends
Quick Wash
Fast 15-minute cycle for lightly soiled items that need quick refresh
Bulky Items
Special cycle for large items like comforters, pillows, and pet bedding
Sanitize Cycle
Eliminates 99.9% of bacteria with hot water and extended wash time
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Washer won't start | Power issue, lid switch failure, control board problem | Check power supply, test lid switch, inspect control board connections |
| No water filling | Water inlet valves, pressure switch, timer issues | Test water valves, check pressure switch, verify timer operation |
| Water won't drain | Drain pump failure, clogged drain hose, lid switch | Check drain pump, clear drain hose obstructions, test lid switch |
| Excessive vibration | Unbalanced load, suspension springs, shock absorbers | Redistribute load, inspect springs and shocks, level machine |
| Leaking water | Hose connections, pump seal, tub seal damage | Tighten connections, replace pump seal, inspect tub seal |
| No spin operation | Drive belt, motor coupler, transmission issues | Inspect belt, check motor coupler, test transmission |
Error Codes
- F1: Lid switch failure - Check lid switch mechanism
- F2: Water inlet timeout - Check water supply and valves
- F3: Drain timeout - Check drain system and pump
- F5: Motor triac error - Check motor and control board
- F7: Heater error - Check heating element and thermostat
- F8: Overflow detected - Check water level system
Manual Downloads
Current Model Manuals
WTW5000DW
4.3 cu. ft. Top Load Washer
WTW7000DW
5.3 cu. ft. Large Capacity
WFW5600DW
Front Load Washer
WGT7200DW
Steam Washer Model
Popular Previous Models
WTW4800DQ
4.0 cu. ft. Top Load
WTW5700DW
4.8 cu. ft. Capacity
WFW90HEAC
Front Load Washer
WED5000DW
Electric Dryer