whirlpool washer troubleshooting manual pdf

User Manual & Troubleshooting Guide

Various Models

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure

Step-by-Step Installation

  1. Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
  2. Remove Shipping Materials: Remove all shipping bolts and packaging materials from the washing machine.
  3. Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
  4. Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
  6. Level the Washing Machine: Adjust the leveling legs to ensure the washing machine is level from front to back and side to side.
  7. Test Run: Run the washing machine through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series Various Models Available
Type Top Load & Front Load Washing Machines
Color White / Stainless Steel
Capacity 3.5 - 5.0 cu. ft.
Noise Level Varies by model
Control Type Electronic Controls with LED Display
Energy Rating ENERGY STAR® Certified
Water Consumption Varies by model and cycle
Power Requirements 120V, 60Hz, 15A
Dimensions Varies by model
Weight 150-200 lbs
Max Spin Speed Varies by model

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Motor Warranty: 10 years on drive motor
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com

Key Features

Impeller Technology

Whirlpool's unique impeller design creates a powerful washing motion that thoroughly cleans clothes while being gentle on fabrics.

Load & Go™ Dispenser

Automatically dispenses the right amount of detergent for up to 20 loads, so you don't have to measure detergent every time.

6th Sense Live Technology

Smart technology that senses and adapts to load conditions, optimizing water usage, cycle time, and wash performance.

Quick Wash Cycle

Wash a small load of lightly soiled clothes in as little as 15 minutes, perfect for last-minute laundry needs.

Stainless Steel Drum

Durable stainless steel construction resists rust and chipping, providing long-lasting performance and gentle fabric care.

Adaptive Wash Technology

Automatically adjusts wash actions and time based on the size and type of load for optimal cleaning results.

Wash Cycle Options

Normal

For everyday cotton and mixed fabric loads with average soil

Heavy Duty

For heavily soiled durable fabrics like jeans and towels

Delicates

Gentle cycle for delicate fabrics like silk and lace

Quick Wash

Fast cycle for lightly soiled items that need washing quickly

Bulky Items

Special cycle for large items like comforters and pillows

Sanitize

Uses higher temperatures to eliminate bacteria and allergens

Troubleshooting

Problem Possible Cause Solution
Washer won't start Power issue, lid not closed properly, control lock activated Check power supply, ensure lid is closed, check control lock settings
Poor cleaning results Overloading, wrong detergent, incorrect water temperature Reduce load size, use HE detergent, select proper water temperature
Water not draining Drain hose clogged, drain pump filter blocked Check drain hose for obstructions, clean drain pump filter
Leaking water Overfilling, loose connections, damaged hoses Check water level, tighten connections, inspect hoses for damage
Unusual noises Foreign objects in drum, unbalanced load, worn bearings Remove foreign objects, redistribute load, check for worn parts
Excessive vibration Unbalanced load, uneven floor, shipping bolts not removed Redistribute load evenly, level the machine, remove shipping bolts

Error Codes

  • F1: Water supply issue - Check water supply and inlet valve
  • F2: Drain issue - Check drain hose and pump
  • F3: Temperature sensor failure - Contact service center
  • F4: Motor control issue - Contact service center
  • F5: Lid switch problem - Ensure lid is closing properly
  • F6: Communication error - Power cycle the machine
  • F7: Motor triac error - Contact service center
  • F8: Stuck key error - Clear control panel

Manual Downloads

Current Model Manuals

WTW7120HW

5.3 cu. ft. Top Load Washer

WFW6620HW

4.5 cu. ft. Front Load Washer

WTW6150HW

4.8 cu. ft. Top Load Washer

WFW5605MW

4.3 cu. ft. Front Load Washer

Popular Previous Models

WTW5000DW

4.3 cu. ft. Top Load Washer

WFW94HEAW

4.5 cu. ft. Front Load Washer

WTW4815FW

3.5 cu. ft. Top Load Washer

WFW85HEFW

4.3 cu. ft. Front Load Washer

Note: For models not listed here, please visit the Whirlpool Support Website for complete documentation.