whirlpool washing machine repair manual pdf top load

Repair Manual & Troubleshooting Guide

Top Load Models

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure

Step-by-Step Installation

  1. Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
  2. Remove Shipping Materials: Remove all shipping bolts and packaging materials from the washing machine.
  3. Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
  4. Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
  6. Level the Washing Machine: Adjust the leveling legs to ensure the washing machine is level from front to back and side to side.
  7. Test Run: Run the washing machine through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series WTW5000DW / WTW5105HW
Type Top Load Washing Machine
Color White / Chrome Shadow
Capacity 4.3 - 5.3 cu. ft.
Noise Level (Wash/Spin) 55 dB / 72 dB
Control Type Electronic Controls with LED Display
Energy Rating ENERGY STAR® Certified
Water Consumption 13.5 gallons per cycle
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 43.5 x 27 x 28 inches
Weight 145 lbs
Max Spin Speed 800 RPM

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Motor Warranty: 10 years on drive motor
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com

Key Features

IMPELIA™ Wash System

Whirlpool's advanced IMPELIA wash system uses a combination of agitator and impeller motions to provide thorough cleaning while being gentle on fabrics.

Intuitive Touch Controls

Easy-to-use touch controls with LED display allow for precise cycle selection and customization of wash settings for different fabric types.

Deep Water Wash Option

Provides extra water for heavily soiled loads, ensuring complete saturation and superior cleaning performance for tough stains.

Quick Wash Cycle

Fast 30-minute cycle for lightly soiled items, saving time and energy while still providing effective cleaning results.

Stainless Steel Wash Basket

Durable stainless steel construction resists chipping, rust, and corrosion, ensuring long-lasting performance and easy cleaning.

Automatic Temperature Control

Automatically maintains the correct water temperature throughout the wash cycle for optimal cleaning and fabric care.

Wash Cycle Options

Normal

Standard cycle for everyday laundry with warm wash and cold rinse

Heavy Duty

Longer cycle with extra agitation for heavily soiled items

Delicates

Gentle cycle with reduced agitation for fragile fabrics

Quick Wash

30-minute cycle for lightly soiled items

Bulky Items

Special cycle for large items like comforters and pillows

Sanitize

High-temperature cycle to eliminate bacteria and allergens

Troubleshooting

Problem Possible Cause Solution
Washing machine won't start Power issue, lid not closed properly Check power supply, ensure lid is latched completely
Poor cleaning results Overloading, wrong detergent, incorrect water level Reduce load size, use HE detergent, select appropriate water level
Water not draining Drain hose clogged or kinked, pump filter blocked Check drain hose for obstructions, clean pump filter
Leaking water Hose connections loose, overfilling, tub seal damaged Check hose connections, ensure proper detergent amount, inspect tub seal
Unusual noises Foreign objects in tub, unbalanced load, worn bearings Check for foreign objects, redistribute load evenly, inspect bearings
Vibration during spin Unbalanced load, uneven floor, shipping bolts not removed Redistribute load, level the machine, ensure shipping bolts removed

Error Codes

  • F1: Water supply issue - Check water supply and inlet valve
  • F2: Drain issue - Check drain hose and pump
  • F3: Lid lock mechanism failure - Check lid lock assembly
  • F5: Motor control issue - Contact service center
  • F7: Temperature sensor failure - Check temperature sensor
  • F8: Unbalanced load - Redistribute clothes and restart

Manual Downloads

Current Model Manuals

WTW5000DW

4.3 cu. ft. Top Load Washer

WTW5105HW

4.8 cu. ft. Top Load Washer

WTW6120HW

5.3 cu. ft. Top Load Washer

WTW4950HW

4.3 cu. ft. White Washer

Popular Previous Models

WTW4800BQ

3.5 cu. ft. Top Load Washer

WTW5700LW

4.8 cu. ft. Large Capacity

WTW6600SW

5.0 cu. ft. Smart Washer

WTW7500GW

4.3 cu. ft. Glass Lid

Note: For models not listed here, please visit the Whirlpool Support Website for complete documentation.