whirlpool washing machine repair manual pdf

Complete Repair Guide & Troubleshooting Manual

Professional Repair Edition

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure
  • Multimeter

Step-by-Step Installation

  1. Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
  2. Remove Shipping Materials: Remove all shipping bolts and packaging materials from the washing machine.
  3. Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
  4. Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
  6. Level the Washing Machine: Adjust the leveling legs to ensure the washing machine is level from front to back and side to side.
  7. Test Run: Run the washing machine through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series WTW7120HW
Type Top Load Washing Machine
Color White
Capacity 4.8 cu. ft.
Noise Level (Wash/Spin) 55 dB / 72 dB
Control Type Electronic Controls with LED Display
Energy Rating ENERGY STAR® Certified
Water Consumption 8,200 L/year
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 109 x 69 x 71 cm
Weight 75 kg
Max Spin Speed 1200 RPM

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Motor Warranty: 10 years on drive motor
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com

Key Features

IMPELIA™ Wash System

Whirlpool's innovative IMPELIA wash system uses a combination of wash plate fins and vanes to provide optimal cleaning performance with less tangling.

Adaptive Wash Technology

The advanced adaptive wash technology automatically senses load size and soil level to adjust water levels and wash time for optimal cleaning efficiency.

Quick Wash Cycle

Quick wash cycle cleans small, lightly soiled loads in just 30 minutes, saving time and energy while maintaining cleaning performance.

Deep Water Wash Option

Deep water wash option provides extra water for heavily soiled items or large loads, ensuring thorough cleaning of all fabrics.

Stainless Steel Wash Basket

Durable stainless steel wash basket resists chipping, rusting, and snagging, providing long-lasting performance and fabric care.

QUIET-PAK™ Insulation

Advanced QUIET-PAK insulation reduces operating noise, making the washing machine ideal for open floor plans and multi-use spaces.

Wash Cycles Explained

Normal

For everyday items with average soil levels

Heavy Duty

For heavily soiled items like work clothes and jeans

Delicates

Gentle cycle for delicate fabrics and hand-wash items

Quick Wash

30-minute cycle for small, lightly soiled loads

Bulky Items

Special cycle for large items like comforters and pillows

Sanitize

High-temperature cycle to eliminate bacteria and allergens

Troubleshooting

Problem Possible Cause Solution
Washing machine won't start Power issue, lid not closed properly Check power supply, ensure lid is latched completely
Poor cleaning results Overloading, wrong detergent, incorrect cycle Reduce load size, use correct detergent, select appropriate cycle
Water not draining Drain hose clogged or kinked, pump filter blocked Check drain hose for obstructions or kinks, clean pump filter
Leaking water Hose connections loose, overfilling, tub seal damaged Check hose connections, ensure proper detergent amount, inspect tub seal
Unusual noises Foreign objects in tub, unbalanced load, worn bearings Check for foreign objects, redistribute load evenly, inspect bearings
Vibration during spin Unbalanced load, uneven floor, shipping bolts not removed Redistribute load, level the machine, ensure shipping bolts removed

Error Codes

  • F1: Water supply issue - Check water supply and inlet valve
  • F2: Drain issue - Check drain hose and pump
  • F3: Lid lock mechanism failure - Check lid lock assembly
  • F4: Motor control issue - Contact service center
  • F5: Temperature sensor failure - Check temperature sensor
  • F6: Pressure switch issue - Check pressure switch and tubing

Manual Downloads

Current Model Manuals

WTW7120HW

4.8 cu. ft. Top Load Washer

WFW6620HW

4.5 cu. ft. Front Load Washer

WED6620HW

7.4 cu. ft. Electric Dryer

WGD6620HW

7.4 cu. ft. Gas Dryer

Popular Previous Models

WTW5000DW

3.5 cu. ft. Top Load Washer

WFW9400SW

4.3 cu. ft. Front Load Washer

WED9500TW

9.0 cu. ft. Electric Dryer

WGD9500TW

9.0 cu. ft. Gas Dryer

Note: For models not listed here, please visit the Whirlpool Support Website for complete documentation.